Betmarket's Commitment: We believe betting should be a form of entertainment — not a source of income or a way to solve financial problems. Responsible gaming isn't just a policy for us; it's a core commitment.
What Responsible Gaming Means
Responsible play means betting mindfully, within your means, and for entertainment. At Betmarket, responsible play is a core value — we want you to step up to the game with a smile every time, not walk away feeling down.
Betting becomes a problem when it causes stress instead of enjoyment, strains relationships with family, or leads to financial hardship. At Betmarket, we offer multiple free tools and services to help prevent this from happening.
Thousands of people across Bangladesh enjoy Sports Betting and games on Betmarket every day. Most treat it as entertainment — exactly as it should be. But for a small number of people, betting can get out of hand. In those cases, seeking help early is always the smart move.
Betmarket's Core Principles
The core principles Betmarket follows in responsible gaming:
- Entertainment First: Betting should always be for entertainment. Betting to recover losses or generate income is not the right approach.
- Play within your limits: Only bet amounts you can afford to lose without affecting your day-to-day life.
- Take a Break: If you're on a losing streak, take a break. Never bet out of anger or frustration.
- Time Control: Decide in advance how much time you want to spend on betting.
- Don't hesitate to reach out for help: If something feels wrong, talk to us.
Signs of Problem Betting
It can be hard to recognise on your own when betting is becoming a problem. Read through the signs below carefully — if several of them apply to you, it may be time to take stock.
- Chasing losses by placing repeated bets to recover money
- Using everyday living expenses for betting
- Hiding your betting from family or friends
- Feeling restless or irritable when not betting
- Unable to stop betting even when you try
- Neglecting work, studies, or family responsibilities
- Betting with borrowed money
- Lying About Betting
If two or more of the above signs apply to you, act now. Use Betmarket's protection tools or reach out to our support team.
Check Yourself
Ask yourself the questions below. Answer honestly — this is just for you.
Self-Assessment Questionnaire
If you answered "Yes" to more than 2 questions, use our protection tools or contact support.
Betmarket Protection Tools
Betmarket offers a range of tools to make responsible gaming easy — you can activate any of them yourself through Account Settings, anytime, with no hassle.
How to Use the Tools
Follow these steps to activate Betmarket's protection tools:
Log in to Your Account
Log in to Betmarket using your registered mobile number and password.
Open Profile Settings
Click your name in the top right corner and go to "Account Settings" or the "Responsible Gaming" option.
Choose Your Preferred Tool
Deposit limits, betting limits, cooling-off periods, or self-exclusion — choose whatever works for you.
Set Your Limits
Enter the amount or duration and confirm. Some tools take effect immediately.
Reach Out If You Need Help
If you're having trouble with settings or need direct assistance, chat with us via Live Chat.
Protection for Minors
Betmarket strictly prohibits the use of its platform by anyone under 18. Here's what we do to enforce this:
- Date of birth is verified at registration
- KYC documents are used to verify age in cases of doubt
- Any account found to belong to a minor is closed immediately
- If there are minors in the household, parents and guardians are advised to use parental control software.
Log out and keep your password secure so no underage family members can access your account.
Practical Safe Betting Tips
Build these habits into your daily betting routine — they'll help keep you on the path of responsible gaming.
- Set a Budget: Decide in advance how much you are willing to spend on betting each month and stick to that limit.
- Set a Time Limit: Set a daily limit on how long you spend betting before you start.
- Play with a Clear Head: Avoid betting when you are tired, intoxicated, or emotionally unsettled.
- Accept losses as part of the game: Losing is a normal part of betting. Keep calm when things don't go your way.
- Set Your Winnings Aside: When you win, set some aside — don't put it all back on the next bet.
- Take a Break: Take regular breaks — step away from betting for at least one day a week.
- Don't treat betting like a job: This is entertainment, not a profession.
- Stay open with the people close to you: Be honest with your family and friends about your betting.
Get Support — You Are Not Alone
Acknowledging a betting problem takes courage. If you feel your betting is getting out of control, Betmarket's support team is always here for you.
Support Email: support@betmarket.click — Complete confidentiality will be maintained.
Remember — asking for help is not a sign of weakness. It shows that you care about yourself and your family.